Returns & Exchanges
We want you to love your purchase. If you're not satisfied, we're here to help with easy returns and exchanges.
30 Days
Return window
From delivery date
Free Returns
On orders over ₹999
Prepaid shipping labels
Easy Process
Simple online returns
3-step process
Return Policy
We offer a 30-day return policy from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. We want you to be completely satisfied with your purchase.
What Can Be Returned
Returnable Items
Non-Returnable Items
How to Return Items
Initiate Return
Log into your account and go to "Order History" or contact our customer service team. Select the items you want to return and choose your reason.
Print Return Label
We'll email you a prepaid return shipping label. Print it out and attach it to your package. For orders over ₹999, return shipping is free!
Package & Ship
Pack your items securely in the original packaging if possible. Drop off at any authorized shipping location or schedule a pickup.
Get Your Refund
Once we receive and process your return, we'll issue a refund to your original payment method within 5-7 business days.
Exchanges
Need a different size or color? We make exchanges easy! Follow the same return process and place a new order for the item you want. This ensures you get your new item as quickly as possible and don't miss out on availability.
Refund Information
Processing Time
Refunds are processed within 2-3 business days after we receive your return. You'll receive an email confirmation when your refund has been issued.
Refund Method
Refunds are issued to your original payment method. Credit card refunds may take 5-7 business days to appear on your statement, depending on your bank.
Partial Refunds
Items returned without original packaging, with missing tags, or showing signs of wear may be subject to a partial refund or may not be eligible for return.
Need Help with Returns?
Our customer service team is here to help with your return or exchange. Contact us if you have any questions or need assistance!
Email Support
returns@fashionhub.com
Phone Support
+1 (555) 123-4567